Upper Marlboro Ford - Upper marlboro maryland ford is a shady dealership

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This ford dealer is Terrible and very Misleading and very Deceptive i took my car to have a issue diagnosed and this dealership has had my car for a whole month and still has it to find the issue and they had me under the impression my car was under the bumper to bumper warranty so a month has passed and the dealership couldn't find the problem and just started changing out parts thinking that was the issue never saying if this parts don't work we may have to charge you and it wasn't the case so they had to call out a engineer to diagnose the problem there mechanic couldn't find in a month he diagnosed it in 2 days and now they find the problem they want to stick me with a $5000 dollar repair bill and it took a month to find the issue just to try and get the money back on the so called warranted parts they put on my car without my content when all i wanted was a diagnosis and now there are holding my car hostage until i pay them $5000 i advise nobody do business at this shady dealership new 7 on your side is my next move

Product or Service Mentioned: Upper Marlboro Ford Car Repair.

Reason of review: Poor customer service.

Monetary Loss: $5000.

Preferred solution: Let the company propose a solution.

  • Do Not Buy Ford

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